South Sudan: WASH Program Manager – South Sudan (pending funding)

Position Title: WASH Program Manager – South Sudan (pending funding)

Location: Panyijiar County, Unity State

Position Status: Full-time or Part-time AND Regular or Temporary

PROGRAM/DEPARTMENT SUMMARY:

Mercy Corps began programming in Sudan in 1985, and has been operating in states of what is now South Sudan since 2005; operations have continued since the independence of South Sudan in 2011. We have been working to meet people’s immediate needs, and with communities, to build local capacity and promote economic development, especially with the eruption of violence in December 2013. Mercy Corps South Sudan’s priority areas are food security and livelihoods (focusing on cash assistance, market-based solutions in agriculture and economic development), WASH and Education. Mercy Corps has been implementing project which combine agricultural, economic development, WASH, Education and other humanitarian interventions to tackle the convulsive crises affecting vulnerable communities. Mercy Corps has worked to build relationships with local government and other actors, which has enhanced our understanding of local contexts and the multiple stakeholders involved. With the Peace Agreement and formation of a Transitional Government, Mercy Corps is expanding and intensifying multi-sector programming to rural areas in Rubkona and Panyijiar Counties, especially areas inaccessible in 2014 and 2015.

GENERAL POSITION SUMMARY:

The WASH Program Manager will work side-by-side with the existing WASH Program Manager and Hygiene Promotion manager based in Benthiu to ensure a comprehensive and integrated package of WASH services is delivered to beneficiaries in Panyijiar County as well. The incumbent will be responsible for supervision, budget/spending management, program implementation, reporting/M&E, technical oversight and coordination activities specific to hygiene promotion and Mercy Corps WASH programming. The incumbent is also responsible for supervision and oversight of water, sanitation and environmental health components of Mercy Corps’ WASH programming as needed. Regarding technical oversight, the incumbent will primarily manage and implement the water, sanitation, hygiene promotion, outbreak response and preparedness and behavior-change interventions components of programming in Panyijiar. S/he will be responsible for designing a hygiene promotion strategy, delivering trainings and capacity-building, facilitating NFI distributions and post-distribution monitoring, and facilitating knowledge, attitude and behavior change among the target population. The technical components of this position includes developing assessments, designing and supervising baseline and end line Knowledge, Attitude and Practice (KAP) surveys, developing training curriculums and delivering trainings for Mercy Corps team members, community representatives and project stakeholders. The managerial components of this position include grant cycle management, monitoring of spending and budgets, advocacy and coordination with WASH partners and other humanitarian partners, supervision/recruitment/retention and program-related operations and procurement.

Candidate flexibility and a wide range of WASH interventions experience, especially in camp, peri-urban and rural contexts, are highly valued.

ESSENTIAL JOB FUNCTIONS:

Strategy and Vision

·Work collaboratively to design or customize WASH assessment tools that include core components to understand knowledge, attitude and behavior change

·Design behavior change interventions for specific target groups (e.g. schools, youth groups, men, women, religious leaders) and general community messaging that address individual and cultural hygiene and water practices and build capacity of Mercy Corps team members.

·Develop detailed guidelines for community participation in WASH activities e.g. management and maintenance of WASH facilities, waste disposal, and vector control.

·Conduct staff, partner and beneficiary training and capacity-building on various topics including CHAST, PHAST, CLTS, communication strategies etc.

·Engage health, nutrition and protection partners to ensure a seamless integration of hygiene promotion activities with WASH-related outbreak response, diarrheal-related malnutrition and protection concerns especially around menstrual hygiene health and women and girls accessing water and sanitation facilities.

·Mainstream protection and gender into all aspects of the program cycle.

·Co-develop and implement a monitoring and evaluation plan and manage others in the effective monitoring and reporting of key WASH and health indicators.

·Recruit, supervise and retain Hygiene Promotion staff.

·Cover the position of the Head of Office if required

Grant Cycle Management and Design

· Participate in site-specific and country program strategic planning ensuring linkages into overall programming.

· Lead design and development of innovative program proposals for future WASH programming.

· Develop and maintain effective and efficient oversight of quality control, reporting, monitoring and evaluations.

· Ensure Mercy Corps and donor reports are produced in high-quality based on set reporting schedules and requirements.

· Manage all financial aspects of WASH programs in line with Mercy Corps policies and procedures and close collaboration with the Finance Team.

· With close collaboration with the WASH Coordinator, Director or Programs and other WASH PM, develop concept notes, proposals, budgets and log frames for future funding opportunities.

· Engage with WASH Cluster and other partners to develop a WASH strategy at field level.

Technical Quality

· Lead, coordinate and supervise all water, sanitation and hygiene promotion programming ensuring grant cycle management and high-quality provision of services.

· Provide technical guidance on high-quality localized WASH intervention packages in line with international and national guidelines and best practices.

· Build and develop a monitoring and evaluation platform designed to monitor progress against set minimum standards and indicators.

· Ensure capitalization of best practices and lessons learned by engaging beneficiaries, key stakeholders and staff regularly and routinely.

· Provide technical guidance on protection, gender-based violence and disability mainstreaming.

· Spearhead innovative research and methodologies in a diversity of contexts, including rural, peri-urban and camp-based settings.

· Provide technical guidance on increased coordination with health and nutrition sectors especially to address outbreak preparedness and response.

· Provide technical guidance on surveys, need assessments, data and information collection for the development of on-going and future proposals and improvement in current program quality.

· Understand and follow Mercy Corps’ Program Management Minimum Standards.

· Ensure all interventions adhere to Mercy Corps’ Gender Policy and Do No Harm principles.

Team Management

· Coordinate human resources under the program, including recruitment and orientation of new WASH staff, ensuring compliance with labor laws, participating in disciplinary, hiring and termination meetings as needed.

· Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

· Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.

· Provide team members with information, tools and other resources to improve performance & reach objectives.

· Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.

· Directly supervise WASH Program Managers and provide quality mentoring.

Representation and Coordination

· Develop and maintain effective coordination with community stakeholders, government bodies/officials, civil society bodies and humanitarian partners with an eye towards long-term, cooperative and collaborative relationship-building.

· Effectively represent Mercy Corps in coordinating bodies and other forums, especially the South Sudan WASH Cluster at field and national levels.

· Participate in local coordination mechanisms.

Accountability

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, implementation, monitoring and evaluation of our field projects.

Organizational learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

SUPERVISORY RESPONSIBILITY:WASH Coordinator.

ACCOUNTABILITY:

REPORTS DIRECTLY TO: Director of Programs

DOTTED LINE REPORTING TO: Head of Office – Panyijiar

WORKS DIRECTLY WITH: WASH program staff, operations staff at field and national level.

KNOWLEDGE AND EXPERIENCE:

· BA/S or equivalent in relevant field. Graduate degree or extensive work experience in WASH or public health related fields preferred.

· 5-7 years of water, sanitation, hygiene promotion and outbreak response experience in emergency and early recovery contexts.

· Strong programmatic/technical background in a broad range of WASH in emergency and early recovery situations.

· Demonstrated capacity in program management, budget management, planning, reporting, monitoring and evaluation, and team-building.

· Strong oral and written communication capabilities, effective in coordination and representation roles, strong presentation and public speaking skills.

· Demonstrated experience and abilities in donor and government relations.

· Demonstrated experience in capacity-building of national and international staff.

· Effective multi-tasking, organizational capacity, prioritization skills are necessary.

· English (written and spoken) is required.

· Works well in a fast-paced, multi-cultural environment. Flexible and able to handle pressure well.

· Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is essential

SUCCESS FACTORS:

A successful candidate will have a strong technical, managerial and operational background and will have demonstrated management and coordination of similar projects in the past. S/he will have the capacity to deliver and meet deadlines, be conscientious, with an excellent sense of judgment and have an ability to foster solid working relationships with communities, GOs, INGOs, and NGOs and other stakeholders. S/he will have strong strategic planning and implementation skills. S/he will have an ability to work simultaneously on multiple tasks with strong computer literacy and exceptional organizational skills.

LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS:

This position is based in in Panyijiar County, in Unity State in South Sudan. Accommodation in Panyijiar is in tent / containers/pre-fabs. Filtered water, food stipend and basic cooking facilities are provided. Team members must be able to be 24 hours away from secondary, tertiary and specialized medical care. The security situation will be closely monitored. Team members should expect variable levels of insecurity.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

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