South Sudan: Stress Counselor Associate

Background

Under the overall guidance and supervision of the Stress Counselor, the Stress Counselor Assistant assists in the overall management of administrative services, administers and executes processes and transactions ensuring high quality and accuracy of work. The Assistant Stress Counselor promotes a client, quality and results-oriented approach.

The Stress Counselor Assistant works in close collaboration with the Stress Counselor, OPSA, SIOC, DCSA Operations and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.

Duties and Responsibilities

Summary of Key Functions:

• Implementation of operational strategies;
• Efficient administrative support;
• Support to proper supply and assets management;
• Support to common services;
• Coordination of Registry and Receptionist functions;
• Support to knowledge building and knowledge sharing.

Ensures implementation of operational strategies, focusing on achievement of the following results:

• Full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies;
• Provision of inputs to Stress Counselor’s Office focusing on substantive administrative support in managing priorities and work flow of the office;
• Perform a wide range of administrative duties such as leave and attendance records, initiating requisitions for the office supplies and ensuring that the office equipment is well maintained.

Ensures efficient administrative support, focusing on achievement of the following results:

• Coordination of travel arrangements;
• Organization of workshops, conferences, retreats;
• Coordination of DSA, travel agencies, and other administrative surveys, surveys for organization of common services;
• Maintain strict confidentiality in handling a wide range of sensitive and confidential information, requests, and inquiries;
• Maintain clinical statistics and psychosocial stressors databases;
• Assist in compiling daily, weekly and monthly activity reports;
• Assist in organizing training sessions on stress management and other relevant psychosocial topics, including presentations and training materials;
• Schedule counseling appointments, and promote counseling services at the duty stations;
• Assist in the creation and distribution of counseling pamphlets or posters and other psycho educational materials;
• Act as Peer Helper and Psychosocial First Aid provider in emergencies;
• Assist Stress Counselor to maintain peer helpers’ network by organizing regular meetings;
• Hold a valid driver’s license and willingness to drive as per instruction of the Stress Counselor;
• Perform other duties as required.

Provides support to proper supply and assets management, focusing on achievement of the following result:

• Coordination of assets management in the Stress Counselor’s Office, timely preparation and submission of periodic inventory reports;
• Coordination of the provision of reliable and quality office supplies.

Ensures proper common services focusing on achievement of the following result:

• Maintenance of common services/office space management to ensure integrated activities on common services and implementation of the UN reform.

Coordinates implementation of Registry and Receptionist functions, supervises Registry Clerk and Receptionist, focusing on achievement of the following results:

• Provision of efficient general reception and information services;
• Provision of reliable registry services.

Supports knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:

• Briefing/debriefing of staff members on issues relating to area of work;
• Sound contributions to knowledge networks and communities of practice.

Competencies

Corporate Competencies:

• Demonstrates commitment to UNDSS/UNDP’s mission, vision and values;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

Knowledge Management and Learning:

• Shares knowledge and experience;
• Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills.

Development and Operational Effectiveness:

• Ability to administer and execute administrative processes and transactions;
• Ability to extract, interpret, analyze data and resolve operational problems;
• Ability to supervise and train support staff;
• Ability to perform work of confidential nature and handle a large volume of work;
• Good knowledge of administrative rules and regulations;
• Strong IT skills, knowledge of Atlas;
• Ability to provide input to business processes re-engineering, implementation of new system.

Leadership and Self-Management:

• Focuses on result for the client and responds positively to feedback;
• Consistently approaches work with energy and a positive, constructive attitude;
• Remains calm, in control and good humored even under pressure.

Required Skills and Experience

Education:

• Secondary Education with specialized certification in psychosocial support or a related course. University Degree in Psychology, Business or Public Administration and Social Sciences would be desirable, but it is not a requirement.

Experience:

• Minimum 6 years of relevant experience in psychosocial support, Administration or Programme support service. Experience in the usage of computers and office software packages (MS Word, Excel, etc.). Experience in handling of web-based management systems.

Language Requirements:

• Fluency in the UN and national language of the duty station.

Disclaimer

Note:

• Interested and qualified FEMALE Applicants are highly encouraged to apply;
• This advertisement is open to SOUTH SUDANESE nationals only;
• NO PHYSICAL APPLICATIONS ACCEPTED.

Kindly note that this vacancy announcement is for South Sudanese nationals only

To start the application process, applicants are required to register at http://jobs.undp.org by creating a personal profile and completing UNDP Personal History Form. Please note that UNDP only accepts degrees from accredited educational institutions. Only applications received throughhttp://jobs.undp.orgwill be considered and applications received after closing date will not be considered. Due to the large number of applications received for UNDP South Sudan vacancies, only applicants short-listed for written test and interview will be contacted.

To access the position please click on the link below:

https://jobs.partneragencies.net/erecruitjobs.html?JobOpeningId=5328

General Information

UNDP is committed to gender equality in its mandate and its staffs and encourages applications from qualified female candidates and persons with disabilities.

UNDP is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNDP staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNDP jobs.

The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.